Disclaimer
​NEW EARTH MASTERS and anyone contributing to the content of this site does not claim
ownership of any alternative healing modality mentioned unless otherwise stated. Alternative
therapies are not intended to replace conventional medicine,  seek the advice of your doctor if in
any doubt. Posts on social media are of our own musings and are intuitively what we believe to be
true. They are not necessarily fact checked. It is your own choice whether or not to accept these
musings as true. We make no scientific or medical claims about illness and disease. 
We commit to bring forward all our knowledge and expertise in accommodating and reaching your
objectives with you, however we are not promising the attainment of that objective as we are not
in control of the progress, dedication and commitment from the clients end.

 

​Cancellations & refunds
A cancelled appointment delays our work.  In the event of a cancellation,  please give at least 48
hours notice. If you are unable to provide at least 24 hours notice when you cancel or have a delay of over 15 minutes as we will require at least 45 minutes for each session, you will be charged the full fee for your session. Refunds are within a scope of assessment basis and New Earth Masters will review the situation & deduct the necessary admin fee before any agreement to refund. All sessions that have already been facilitated will not be refunded. Mentorships are refunded after deducting the cost of sessions received in full amount alongside a 25% admin fee. All Online Courses are non refundable and non transferable. If for any reason New Earth Masters suspects a transfer, they have the right to revoke access to the course after discussion with you.

 

Payment
Session Payment must be made before the session. We will accept Paypal or bank transfer.

Course Payment must be done before purchase on the website. 
 

Sessions, Courses, Ceremonies
​Number, length and frequency of work will be discussed and agreed prior to commencing.
Clients can discontinue at any point (within terms of cancellation policy above).
newearthmasters.com reserves the right to discontinue sessions at any time without any obligation to refunds.

 

Confidentiality
NEW EARTH MASTERS  will have confidential information about you. This information will not
be shared with any third party without your explicit consent. Please read the Privacy Policy.

 

Complaints
​We hope that you are satisfied with the service you receive from us, however, if you have any
complaints or concerns regarding the service, please feel free to discuss these at any time.

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